A nationwide fleet services provider needed to modernize its outdated paper-based and DOS-era system.
Unchained Value guided them through a complex ERP transition, reducing operational risks and empowering leaders with new systems and ownership frameworks.
The Opportunity
The client’s legacy system caused inefficiencies in order allocation, shipment processing, and reporting. Transitioning to a new ERP system risked major disruptions if not properly managed.
Challenges:
Our client, a family-owned business serving non-traditional fleets nationwide, was running its supply chain on a 1990’s-era DOS and paper-based system. The risks were clear: inefficient order allocation, mis-shipments, and a fragile foundation for growth. Transitioning to a modern ERP could unlock enormous value — but the journey carried significant risk.
“The agriculture industry is a key part of the solution to combatting climate change,” says Roger Batkin, AGCO's Senior Vice President, General Counsel, Chief ESG Officer, and Corporate Secretary. “We’re committed to delivering smart, sustainable solutions to empower our farmer customers and promote more environmentally responsible agricultural practices worldwide.”
The Solution
De-Risking & Ownership:
Facilitated workshops where every process lead engaged with the new ERP.
Concerns were captured, prioritized by likelihood and severity, and assigned directly to process owners.
Empowered leads to own both risks and mitigation strategies.
Playbook & Training:
Documented “to-be” processes with detailed standard work.
Created a systems playbook and training guide embedding best practices and execution standards.
Supported the rollout with intensive hypercare and onsite support.
A resilient,scalable ERP backbone that now powers nationwide fleet service delivery.
UCV understood what we truly needed, even though we did not. Could not have done it without them. -Jeremy Baus CFO Mi-Sher Fleet